Select “ Install Office” to start the download (if you signed in with a work/school account, go to aka.ms/office-install and select “ Office 365 apps“).Go to and sign in with the account associated with this version of Office (Microsoft account or work/school account).See Security best practices for more info. If you successfully reset your password, now is a good time to set a reminder to verify your security contact info, or make changes to it. Make sure to set a reminder to verify or update your security contact information. If those don’t work, proceed to the account recovery process. If you’re unable to reset your password, try the solutions listed in step 2.Type in a new password and select “ Next“. Get a verification code and enter it on the next page.How to verify your identity depends if you previously added security info to your account and if you can still access them. Verify your identity using one of the available options or the account recovery process if no options are available.(Or go directly to Reset password and enter the username name again for the account you’re trying to reset and select “ Next“). Go to the “ Forgot password?” page and enter your username.To reset your Microsoft account password: